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FAQ'S

Frequently Asked Questions (FAQs)

Find answers to common questions

Contact Support
Are your jackets made from real leather?

Yes, all our jackets are handcrafted from 100% genuine leather, including premium options like full‑grain, top‑grain, lambskin, goat, and cowhide. Each type offers its own look and durability.

Cowhide or bison: durable, thick, ideal for rugged or long‑lasting wear.

Lambskin or sheepskin: soft, lightweight, perfect for a sleek and comfortable look.
Choose based on how you plan to wear the jacket and your personal preference.

Look for:

  • A distinctive leather smell, not plastic-like
  • Slight natural imperfections or grain patterns
  • Soft yet firm feel, not overly stiff or shiny
  • Strong stitching and YKK zippers
  • Authentic leather improves with age and wears better than imitations.
  • Wipe with a soft, damp cloth to clean.
  • Apply a leather conditioner once or twice a year to keep it soft and avoid cracking .
  • After getting wet, blot dry and hang in a ventilated place.
  • Store on a wooden or padded hanger, inside a breathable garment bag—never plastic.

Leather is naturally water-resistant, but it isn’t fully waterproof. Avoid heavy rain. If exposed, wipe immediately and let it air dry. You can apply protective sprays; test on a hidden area first.

Yes! Opt for lightweight leather like lamb or sheepskin and breathable linings. Great for cooler summer evenings or for layering in spring and early fall.

  • Shoulders should align perfectly
  • Sleeves end at the wrist — not too long or short
  • Enough space to layer underneath comfortably
  • Check our size guide and contact support if unsure—fit is crucial!

With proper care, a well-made full-grade leather jacket can last 5–10 years or more. It often becomes more attractive over time as it develops a unique patina.

The price reflects:

    • The quality and longevity of the materials
    • The handcraftsmanship and attention to detail
    • Ethical sourcing and sustainable practices
    • Premium leather is an investment. 

Yes, we offer custom-made leather jackets tailored to your measurements and style preferences. Each order is crafted to your specifications for a perfect fit and personalized touch.

Yes, you can request free leather swatches to check color and texture. Shipping charges may apply depending on your location.

Contact our support within 48 hours after delivery. We’ll arrange a replacement or full refund (including return shipping) depending on the issue, no extra cost to you.

We offer hassle-free returns within 30 days of delivery, provided the jacket is unused and in its original condition. Charges may apply for custom orders. See our full Refund & Return Policy for details.

Absolutely! Exchanges are free within 30 days. If your size is not available, we’ll offer a refund or alternative options at no extra cost.

Once your jacket ships, we send a tracking number via email. You can track your delivery in real time and receive updates on its status.